Our 8 Performance Guarantees – If we don’t perform as promised, we pay a real financial price:
If a tenant we place in your rental does not abide by the terms of the contract in the first year, we will secure the next at no cost to you.
If your property is vacant, we do not charge any management fee.
If we don’t mail or wire your monthly proceeds within 5 days of receiving good rent funds, we waive that month’s management fee.
If you can find a lower hybrid management fee, we will match it.
If an owner or tenant calls, texts or emails us, we will respond within 24 hours, or waive that month’s management fee.
If you are not satisfied with our service, you can cancel our contract at any time with 60-day notice.
If you are not happy with our service after 6 months, you can cancel your contract and we will refund one-half of your management fees.
If we do not secure a suitable tenant within 21 days from the start of marketing, we will waive your first month’s management fee.